How do you communicate?

In today’s tech-savvy society, we’re constantly searching for information, ideas, answers and entertainment. We have a multitude of communication methods at our fingertips and we can call, text, email, FaceTime, Skype, Google, YouTube, Tweet, Facebook chat and conference call. We can also use direct mail, newsletters, Google Hangouts, meetings and even skywriting to communicate!

When was the last time you wrote a letter?

Sometimes, traditional communication methods can be overlooked. In many instances it is more efficient and easier to communicate electronically. Does access to digital communication lead us to communicate appropriately? How do you handle personal, difficult or uncomfortable conversations? If you need to apologise, correct an error or forgot someone’s birthday, do you send a text or do it face-to-face?

That said, do you adopt the same approach when dealing with the opposite, when praise is deserved? Sometimes we are all too happy to write a negative review on a restaurant’s website, or share a status on Facebook, but how often do we praise an excellent waiter/waitress, or write an email to the owner detailing a wonderful dining experience?

We’d like you to think about your career and how you got to where you are. Your trials and tribulations. Your mentors. Your struggles, your setbacks. Think about people you’ve met along the way. Some you will have forgotten, others you will remember forever.

You don’t need to be an entrepreneur to know that communication is essential in any business. So read this article on writing letters of thanks and challenge yourself. Daring to take this bold step can be well worth the effort so share it with your colleagues to generate gratitude in the workplace. We think you’ll be pleasantly surprised with the results.

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