Independent Service Advisor/2IC (AA7700)

Cairns & Far North Qld Permanent / Full Time

Amy has a strong background in HR, sales, marketing, finance, controlling, and logistics. Originally from Germany, she joined our team in March 2022 as a Recruitment Consultant. Now, she has taken on the additional task of our Administration Manager. Amy drives candidate sourcing, marketing, and the inevitable administration that comes with working on so many roles, far and wide. Her expertise and international experience make her a valuable asset, ensuring exceptional results for our candidates and clients - she thrives connecting the right talent with the right positions.

Recruiter :
Amy Feakes

Amy Feakes
  • Family owned business, tight-knight team
  • Negotiable salary + promised salary review after probation
  • Cairns Region
Our client, a trusted family-owned business, is Cairns' go-to for automotive electrics. With a bustling workshop, they take pride in delivering top-tier service.

They are looking for a Independent Service Advisor/2IC to join their team. Your role is pivotal in providing top-notch customer service, managing appointments, and supporting front counter operations.

Key Responsibilities:
  • Greet and assist customers at the front counter with a friendly and professional attitude.
  • Schedule appointments efficiently and delegate service tasks to their skilled technicians.
  • Understand and address customer automotive service needs and concerns.
  • Provide accurate service information, estimates, and timelines.
  • Maintain organised service records, customer details, and vehicle specifications.
  • Work closely with the service team to ensure efficient job completion.
  • Handle customer inquiries and feedback professionally.
  • Keep the front counter area organised.
Requirements:
  • Previous automotive industry experience is a plus.
  • Excellent communication and organisational skills.
  • Customer-centric mindset.
  • Basic automotive knowledge is beneficial.
  • Computer proficiency for scheduling and record-keeping.
  • Ability to thrive in a fast-paced, collaborative environment.
  • Flexible availability: Monday to Friday, 8:00 AM to 5:00 PM, with potential early Fridays.
What they Offer:
  • Competitive compensation.
  • Supportive team atmosphere.
  • Training and development opportunities.
  • A long-standing family-owned business with a positive culture.
For further information please contact Amy Feakes on 0482 099 168 quoting reference number AA7700. Expressions of interest and resumes can be forwarded by email to [email protected].

Referral reward:

Service > Service Service Advisor / 2IC

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