Recruiter :
Kelle Hope
- Experienced Service Advisor for growing Dealership
- Highly competitive remuneration package on offer
- Luxury brand on the Gold Coast
A very rare opportunity exists for an experienced Service Advisor to join a luxury brand located in Southport on the Gold Coast.
With a focus on customer service excellence and working well within a close-knit and highly professional dealership team, they seek the services of a proactive individual, passionate about the luxury automotive industry.
As part of a dedicated team, you will be responsible for helping to meet and exceed the expectations of our customers.
Duties will include:
- Managing the end-to-end customer experience, ensuring the highest levels of customer satisfaction are always upheld.
- Coordinating service department and loan car bookings and in a timely and accurate manner
- Recommending and selling necessary products and services to the customer
- Working collaboratively and efficiently with all departments of the dealership including Sales, Parts, Bodyshop, Customer Relations and Marketing
- Customer focused and able to establish and develop long-term customer relationships.
- Excellent communication and negotiation skills; both written and verbal
- Ability to work well within a small team.
- Honest and reliable
- Ability to solve problems, prioritise work tasks, meet deadlines and remain calm under pressure.
- Positive attitude towards increasing performance through continual improvement.
- Impeccable presentation
- The opportunity to work for a highly regarded, progressive dealer group
- Factory training and professional development
- A highly competitive package based on experience and qualifications.
