Recruiter :
Chris Fowler
- Lead the frontline operations of this massive operation
- Multiple, major-franchise dealership
- c$130,000 + incentives
A large multi-franchised dealer in Mackay is looking for an Service Manager to run the front operations of their Service Department. This company is long established and family owned, has a priority for not only customer service but growth and development of its' staff. This is the perfect opportunity for a Service Manager wanting to move to a lifestyle location, or step up into a larger role.
This role will see you leading a large team, supported by multiple Workshop Managers and featuring 10 frontline Service Advisor, plus a number of additional support staff. The department performs around 90 retail ro's per day and will report directly to the Dealer Principal.
Mackay is a lush, tropical region that has an abundance of natural attractions consisting of national parks, gorges, the Great Barrier Reef, tropical islands and unspoilt beaches. The area also offers modern facilities and is the gateway to some of Australia's best boating and sailing destinations.
The following skills, abilities and experience are desired in the ideal candidate:
- Exceptional customer service
- A focus on providing a positive customer experience
- Strong communication skills
- Ability to lead, mentor, and coach the service team
- Exceptional follow-up and organisational skills
- Ability to comply with manufacturer procedures
- Problem-solving skills
- Attention to detail
- Experience in driving business
- Experience in meeting and exceeding targets
For further information on this role, please contact Chris Fowler on
0480 002 344, quoting reference number AC7822. Resumes and applications can be sent to [email protected]
