Service Advisor (AK7380)

Broome & Kimberley Permanent / Full Time

Katie joined Autorecruit in 2019, with a background in internal recruitment and HR administration within the retail industry. While she does not have working background in automotive, she has grown up around the industry, with her family owning a large paint and panel shop in Sydney for decades. This has given her a love for all things automotive and mechanical. She has a strong focus within the office on the workshop side of the automotive industry, but is just as comfortable recruiting any role within dealerships.

Recruiter :
Katie Cummins

Katie Cummins
  • Stunning coastal location
  • Uncapped commissions
  • Some relocation assistance offered.
Our client is seeking experienced and motivated individuals to join their team as a Service Advisor at their site based in Broome. This role would ideally suit someone currently doing this type of role or similar.

This role would suit someone that is looking to get away from big city life whilst earning an excellent salary. Broome is a beach resort town in western Australia’s Kimberley region. Along its Indian Ocean coastline, the white sands of 22km-long Cable Beach offer a dramatic backdrop for sunset camel rides. This is a once in a lifetime opportunity to live and work in this stunning location.

The Service Advisor carries out a range of duties related to being the key contact between the customer and the dealership, for repair and maintenance of vehicles, while ensuring customer satisfaction

Duties included:
  • Meeting and greeting clients, customers and visitors
  • Answering all incoming calls and directing appropriately
  • Taking enquires and service bookings
  • Keeping customers up to date with vehicle progress
  • Estimating the cost and time needed to complete a job
  • Liaising with the Workshop Manager to ensure all work is carried out in the allocated time frame
  • Gaining authorisation for extra work
  • Helping bring new business into the service department
Skills and experience:
  • Must have high attention to detail
  • Previous experience as a Service Advisor is essential
  • Must have strong written and verbal communication skills
  • Excellent organisational skills
  • Exceptional customer service with a pleasant & professional phone manner
  • Sound knowledge of auto mechanics
A good remuneration package is on offer, including good retainer and uncapped commissions. Some relocation assistance is also on offer.  

For further information on this service advisor role please contact Katie Cummins on 0480 002 343 quoting reference number AK7380. Resumes, enquiries and applications can be forwarded by email to [email protected]

Referral reward:

Service > Service Service Advisor / 2IC

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