Recruiter :
Jackie Vella
- Hands-on diagnostics + leadership in the workshop
- Guide/Oversee fellow technicians
- Deliver an exceptional guest experience every time
Join one of the Gold Coast’s most respected automotive groups, proudly serving the community for over 25 years. We are seeking a Technical Advisor (Semi-Productive) to blend hands-on diagnostic expertise with leadership and mentoring.
Reporting to the Service Manager, you’ll play a key role in delivering high-quality servicing and repairs while ensuring every guest leaves with a smile.About the role:
- Conduct pre-work inspections with customers to understand their concerns
- Ensure a seamless guest experience from check-in to vehicle collection
- Troubleshoot and perform diagnostics on a wide range of makes and models
- Identify and report on service, repair, and warranty work accurately
- Road test vehicles and carry out quality control checks
- Perform minor and major services to manufacturer and dealership specifications
- Provide clear explanations, accurate estimates, and timely updates to guests
- Maintain accurate data
- Maintain a safe workshop environment and oversee technician repairs
- Contribute to a positive, team-focused workplace
- Full Australian Trade Motor Mechanic Qualifications
- Proven diagnostic and repair expertise
- Ability to problem-solve and work under pressure
- Strong attention to detail with a “right first time” mindset
- Excellent written and verbal communication skills
- Toyota experience highly regarded but not essential
- Current manual driver’s licence
- Attractive salary + training opportunities + long-term career growth
- Semi-productive role – keep your hands on the tools while leading and mentoring
- Be part of a trusted Gold Coast automotive group with over 25 years’ service excellence